LOGGING IN:

Log in to your Server Administrator with the username and password you chose when you signed up.

GETTING HELP:

Once you're logged in, note that at the bottom right of every page in server administrator is a button. It will give you some hints and tips about how to use that particular page.

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NAVIGATION:

Also note that you navigate backwards by clicking on the button at the top of every page.

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YOUR INFORMATION:

You can view and edit your own personal information by clicking on on the first page. You can edit your control panel password, phone, email address, etc.

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YOUR REPORT:

You can view your overall account summary by clicking on on the first page. This displays the account stats and summary of your entire account such as overall disk usage and traffic. Domain-specific reports are also available in the domain menu.

You can view your traffic history by clicking on . This will show you how much overall traffic you've had for the last five months.

You can also email yourself the report contents by clicking .

Click here for the Flash® Explanation!

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YOUR SETTINGS:

You can view your reseller settings by clicking on and then .

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BRANDING YOUR CONTROL PANEL:

You can also install your logo, so that your customers will see your logo on
their control panels, by clicking on and then . Your logo must be 558 pixels wide and 81 pixels high. Note that if your logo is not the required size that it will show up distorted.

You have the option of browsing to the file on your computer or typing in the link to where your logo is on the web. Once you choose, hit to submit your new logo.

You can also click to replace your custom logo with the default server administrator logo.

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SETTING UP DOMAIN TEMPLATES:

You can save time and energy by setting up domain templates for the accounts that you resell. You can set these up by clicking on and then . This will allow you to create packages (i.e. Package A, Package B, etc.). This can help speed up account setups a great deal.

To set one up, you click on on domain templates page. On the next page, you name the template and setup the specfic features of the account that it will become. When you're finished listing all of the account features click .

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SETTING UP NEW DOMAINS:

If you are registering a new domain name, you can do so at our domain registration page.

If you are hosting a domain that you already have registered, we'll need to configure it to be recognized by our DNS servers. Just let us know the domain name, and we'll quickly set it up on DNS. There is no fee involved. When repointing a domain, you should use ns.rackspace.com and ns2.rackspace.com as your primary and secondary name servers.

To setup a new domain in your server administrator, you click on , enter the domain name (e.g., mydomain.com), and then click on .

Once the domain is created, it will show up in your domains list. Click on a
domain, and you will see several buttons.

The first button you will see is . This simply turns the domain on and off and it is not usually neccessary.

The next button is . This allows you to give the owner of this domain access to a similar control panel to the one you are using. With this new interface you also have the ability to put the domain user's personal information in.

Flash explanation of Domain Users

Next is . This gives you domain-specific stats such as actual disk usage and limits. You can also click on and (if it's enabled). These buttons will show you your stats via Webalizer. You can also send this information to yourself by clicking on .

The next button is . This is where you set up: Disk space limit, Maximum mailboxes, Mailbox quota, etc. Simply enter in the setting you want for this domain and scroll to the bottom of the page and click . If you would like to set a catchall address (to receive mail sent to the domain that isn't sent to a vaild email adress), this can be done in the "Mail to nonexistent user" section. Click on the radio button next to "Catch to address" and enter the email address in the textbox below. Note also that you need to check off the "webmail" checkbox if you want to enable webmail for this domain.

You can create new mail users by clicking on . Setting up mail is a two step process.

First, you type in a "mailname" (i.e. the 'john' in 'john@mydomain.com') and click .

Next, click on the mailname you have just created. There are four possible settings for each mailname: Mailbox, Redirect, Mailgroup, and AutoResponders. The most common setting is Mailbox, which creates a standard email address that you can access through an email client ( i.e. Outlook Express) or through your webmail. To create a Mailbox, click on the checkbox next to Mailbox and enter in a password for that Mailbox. Then scroll to the very bottom of the page and click .

Next is . By default your DNS is handled by GlobalHost so you do not need to use this module.

You can setup new MySQL databases by clicking on . Enter the desired name for the database you want to create and click . Then, you need to create a user for this database. Click on the database you just created and enter a username in the textbox next to "New user" and click . You can administer your databases by clicking on .

Flash explanation for setting up MySQL database

NOTE: Do not create databases that include underscores. While they can be created, they present many problems with administration. For example, instead of "my_database", you should create "mydatabase".

You need to choose a hosting type for each domain. Click on . Your standard choice should be "Physical Hosting". Choose that and then click . On the next screen you can configure a lot of the settings for this domain, including ftp log in, traffic limits, frontpage support, SSI, PHP, mod_perl, Apache ASP, SSL, webstats, and Apache ErrorDocs. Your domains will be "name based". Usually only domains with an SSL certificate are IP based, and there is a monthly charge involved for IP's.

If this site will be using FrontPage, you need to select the checkbox next to FrontPage support, choose "Authorization ENABLED", and then enter an FP Admin Login (username) and FP Admin Password and Confirm Password.

After entering all your desired settings, scroll to the bottom of the frame and click .

Next is . This is for setting up a "mydomain.com/~webuser" type of system. In most cases it's unneccessary.

Flash explanation of Web Users

Next is . This is where you password protect a directory. After clicking into this section, you click . Then type in the path to the directory that you are trying to password protect and click . To add a user who can access this directory, type a username in the lower half of the frame where it says "Protected directory users" and click .

Next you will see which is disabled by default. Certificates are installed by GlobalHost technicians only. Those interested in purchasing ssl certificates through GlobalHost please contact any sales personnel.

The next button is . This feature is turned off and on by clicking this button, . This option allows you to view logs, and also save them to your local computer. It tells you when they were last updated and also how much space they are using. You can also set your logs to rotate here. Click on . You can set them to rotate by setting a size limit or you can have them rotate periodically (date, time, etc.). You can also limit how many logs are created, you can have them compressed to save drive space and you can also tell them server administrator where to send emails regarding your logs. After making all of the necessary changes, hit .

Next up is . This is a great feature that allows you to view all of the directories and files in your root folder. You can change permissions by clicking on the numbers to the left of the file/directory. You can also edit file/directories names easily by clicking on the blue arrow next to the file you want to rename. On the lower part of the screen you will notice that you also have uploading abilities, and you can create new directories and files all through this interface.

Flash explanation of the File Manager

If you have enabled FrontPage support for your domain, is next. This button takes you to a separate control panel to customize your FrontPage 2002 extensions.

The next button is . This is only going to be enabled for clients who are using both an ssl certificate and FrontPage extensions.

Finally, the last button is . This will be disabled for all users.

Click here for the Flash® Explanation!
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WEBMAIL:

If you've selected "webmail" in the Preferences module for a domain, webmail users can log in to their webmail at:

http://webmail.mydomain.com

Substituting, of course, the actual domain name for "mydomain.com".

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SUBDOMAINS:

You setup subdomain.domain.com the same way you would set up any other domain. Just click on , and enter "subdomain.domain.com" in the textbox. The only difference is that you need to go into , scroll down to the bottom, and DESELECT the "WWW" checkbox. Note that subdomains count against your domain total.

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LOGGING OUT:

Note that you'll need to log out when you're done administering your
account. Do so by clicking . If you don't log out, you will need to wait 30 minutes until your existing session times out before you can log back in.

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FLASH TUTORIALS:

Here is a link to some flash tutorials that make learning the Server Administrator much easier.

Flash Tutorials

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